main tasks of apra

The Postal Regulatory Authority is responsible for regulating and inspection the provision of postal services, inspection for prevention of unlicensed services, developing and expanding postal services by issuing new licenses and establishing offices by postal networks to provide access to express postal services, creating fare competition between postal service providers, protecting customer rights by handling complaints, improving service quality, ensuring the Immune of postal shipments and facilitating the digitalization of postal services, and developing and implementing postal codes in the country. The APRA strives to create a regulated, transparent, and reliable postal services in the national level market by developing the necessary policies, regulations and procedures.