Department Introduction
The Afghanistan Postal Regulatory Authority (APRA) operates as a policy maker and regulatory authority in the country for postal services market, under the Ministry of Communications and Information Technology. It is responsible for regulating, inspection, and developing of the postal services sector in a legal and standardized manner.
At the first step, this authority was established in2006 under the name “Afghan Post Commissionerate”. Then, in 2009, it continued to operate as the “Postal Regulations Board” and in 2010, it changed its name to “Afghanistan Postal Regulatory Authority (APRA).”
It is mentionable, that Afghanistan became member of the Universal Postal Union (UPU) in 1928 and in 1988 the Asia Pacific Postal Union (APPU). The Afghanistan Postal Services Regulatory Authority, on behalf of the Ministry of Communications and Information Technology, actively participates in the international congresses and meetings of these unions and follows up on the country’s national and international commitments in the postal services sector and is committed to implementing them through providers.
APRA is committed to using global experiences, contemporary technologies, and domestic capacities to provide a basis for sustainable development, modernization, and universal access to postal services in Afghanistan.
Main tasks of APRA
-Regulating and inspection the provision of postal services.
- Inspection for prevention of unlicensed services.
- Developing and expanding postal services by issuing new licenses.
- Establishing offices by postal networks to provide access to express postal services.
- Development and Implementation of the Postal Code.
- Creating fare competition between postal service providers.
- Protecting customer rights.
- Improving service quality.
- Ensuring the Immune of postal shipments and facilitating.
- Digitalization of postal services.
The APRA strives to create a regulated, transparent, and reliable postal services in the national level market by developing the necessary policies, regulations and procedures.
Aim
Improving the postal network, increasing incomes, modernization of services using contemporary technologies, protecting the rights of customers and providers, and expanding national and international cooperation in the postal sector.
Vision
Affordable, high quality, and accessible postal services for all.
Mission
Regulating and developing postal services, attracting investment, ensuring fare competition, protecting customer and operator rights and utilizing contemporary technologies.